Privacy Policy

Introduction

Raindrop ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our macOS application and related services.

Information We Collect

Audio and Meeting Data

Raindrop records and transcribes your meetings entirely on your device. The audio itself never leaves your device and is never uploaded to the cloud. Only the generated text transcript is sent to our servers for processing features such as summaries and action items.

Account Information

When you create an account, we collect your email address and basic profile information necessary to provide our services.

Usage Data

We collect anonymous usage statistics to improve our application, including feature usage patterns and error reports. This data does not include your meeting content.

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Generate summaries and action items from your meeting transcripts
• Enable interactions with third-party connectors (Linear, Slack, Notion, and others) at your request
• Improve and optimize our application
• Communicate with you about updates and support

Connectors and Third-Party Integrations

Raindrop allows you to connect third-party services ("connectors") such as Linear, Slack, Notion, and others. When you interact with these connectors through Raindrop's AI agents, we act as a pass-through — we call the respective third-party APIs on your behalf in real time to fulfill your request.

We do not store, cache, or retain any data retrieved from these connectors on our servers. Your connector data remains in the third-party service at all times. Raindrop only facilitates the interaction between you and the third-party API at the moment you request it, and no connector data persists on our infrastructure after the request is completed.

You can revoke access to any connector at any time from within the application, which immediately disables Raindrop's ability to call that service's API on your behalf.

Data Storage and Security

Meeting audio is stored exclusively on your local device and is never transmitted to our servers. Only text transcripts are sent to and stored on our servers, encrypted both in transit and at rest. We implement industry-standard security measures to protect your information. You retain full control over your data and can delete it at any time.

Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Opt out of analytics collection

Children's Privacy

Raindrop is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@raindrop.team.